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Frequently Asked Questions

supportGeneral Questions

Glowastica™ provides you with a handful of versatile expected benefits including:

-Sculpt, lift and define your face, neck and jawline (Green Light LED Therapy)

-Reverse wrinkles, reduce fine lines and improve skin elasticity
(Red Light LED Therapy)

-Helps disinfect bacteria on the face, reduce acne and decrease blackheads (Blue Light LED Therapy)

This is just the tip of the iceberg when it comes to the benefits you can expect from Glowastica™.

Most users will see face-lifting results within the first treatment
(10 -15 minute duration), with that being said, results are cumulative and most effective when you incorporate Glowastica™ into your daily facial routine!

Glowastica™ is beneficial for all ages and skin types due to its functional versatility. Firstly, anyone with acne-prone skin can benefit from the blue light therapy to treat and pro-actively prevent it.

On the other hand, the red light functionality has profound anti-aging effects which can be utilized to prevent the likelihood of future wrinkles and fine lines.

With that being said, we strongly recommend to consider prevention rather than correction when it comes to the on-going concern of your facial elasticity.

We recommend using your Glowastica™ for 3-5 minutes per day for 30 days to obtain cumulative results. After that, you can continue using it every other day in order to maintain optimal results.

local_post_officeOrder Questions

Accepted payments

We accept Visa, Mastercard, American Express, and PayPal. Moreover, at Shiva's Stone we realize the advancement of technology and the demand for digitized payment methods.

Buy now and pay later?

Go for it! This has been made possible thanks to Sezzle. Sezzle is a company that provides an alternative payment platform offering interest-free instalment payments.

Sezzle makes your shopping experience fast and affordable, but more importantly, secure. Buy now, pay later!

local_shippingShipping Questions

Orders to the USA and Canada will receive FREE 5-7 day shipping with tracking. Moreover, worldwide shipping is also absolutely free, although times can vary depending on the destination.

All of our shipping options include tracking and product insurance at no additional cost, if your package is lost or damaged upon arival, your order will be covered.

The expected delivery times are listed below. If you have any questions, please contact:

Once an order is fulfilled by us, you will be emailed a tracking number. You can use this tracking number to track your order in "Track Order" in the Menu bar.

updateReturn Questions

Yes, items can be returned. If you are unsatisfied with the product or receive the wrong product, we are more than happy to take the item back within the first 60 days of receiving it.

In the case of used and damaged products or if it has been past the 60 day mark, we will not accept the product. These measures must be taken for hygiene purposes and to ensure your safety and ourselves.

Your satisfaction is our number one priority. The 60 day money-back guarantee covers any items that you receive that you are unhappy with within the first 60 days of its delivery.

At the end of the day, we want you to LOVE our products, and if you don't, we'll give you your money back!

This does not cover damaged products.


Didn't find your answer?

Our customer service will be happy to help you.

Free Worldwide Shipping

Free worldwide shipping with international tracking!

Money Back Guarantee

100 day hassle free returns - use it, love it or return it.

Top Notch Support

Our team will answer any inquiries within 24 hours.

100% Secure Payments

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